Privacy Policy
Privacy Policy
Effective September 2026. This page explains what information this website collects, why, and what happens to it. It applies to Balanced On Time Books (“we,” “us”), and to balancedontimebooks.com.
Information submitted through this site
Most of what this site collects is information entered directly into one of its forms.
Get a Callback (Contact page)
Company name, industry, contact name, phone number, email address, annual revenue range, accounting software used, approximate account and transaction volume, payroll headcount, how current the books are, services of interest, a preferred callback window, and a description of services desired.
Job applications (Careers & Apply pages)
Name, email, phone number, LinkedIn profile (optional), a resume file, work-authorization and age-eligibility answers, sponsorship needs, availability, and any note volunteered in the optional background-check field.
Candidate briefing (selected applicants only)
A password for the candidate account created on that page, whether the candidate remains interested after reading it, and written answers to the questions on that page — role-specific screening questions, reactions to the letter from the founder, any hesitations about the role, and open-ended feedback about the role, the company, and the hiring process itself.
Automatically collected technical information
When you visit this website, the hosting provider and other website services may automatically receive technical information such as your IP address, browser type, device information, requested pages, referring page, and the date and time of the request — the ordinary server logs kept by any website. This site’s fonts are delivered by Google Fonts, which similarly receives a request from your browser to load them. If page-view analytics are enabled (see “Cookies & analytics” below), that provider also processes basic usage information. None of this is used to identify you personally.
How information is used
Information submitted through the Contact page is used only to return the call or email requested and follow up about bookkeeping services. Information submitted through a job application is used only to evaluate that application and follow up about the position. Automatically collected technical information is used to operate, secure, and understand usage of the website. None of this is used for marketing unrelated to what was asked for.
Where it’s stored
Form submissions are emailed directly to Balanced On Time Books and are not published anywhere on the site. Uploaded resumes are stored outside the site’s public web folder, are not reachable by a direct link, and require an admin login to view or download.
Service providers
We use service providers to host this website and deliver its email (our hosting provider), and to deliver the fonts used on this site (Google Fonts). If a candidate moves forward in a hiring process and a background check is part of that process, a background-check provider processes the information needed for that check. If page-view analytics are enabled, that analytics provider processes basic usage information. These providers may process information only as necessary to provide their service to us — we do not sell personal information submitted through this website, and we don’t share it with third parties beyond what’s described here.
Cookies & analytics
This site does not use advertising scripts or ad pixels. Its public pages (Home, Services, Careers, Contact, and similar) don’t set cookies. The password-protected admin pages set a session cookie needed to keep you logged in while managing site content — that cookie isn’t used for tracking. Basic, aggregate visit analytics (which pages get visited, roughly how, and from where — never a visitor’s name or anything tied back to them personally) may be enabled through Google Analytics; if so, it’s used only to understand how this site is used, never to build advertising profiles or to share data with advertisers.
A note on sensitive information
Please don’t submit banking credentials, account passwords, Social Security numbers, full financial-account numbers, or other highly sensitive information through this website’s forms or by ordinary email. See “Careful Access to Sensitive Financial Information” on the FAQ page for how access to a client’s own accounting software is actually handled once an engagement begins.
Security
We use reasonable administrative and technical measures intended to protect information submitted through this site — for example, uploaded resumes are stored outside the public web folder and require an admin login to access. That said, no website, email system, or method of electronic storage can be guaranteed to be completely secure.
Retention
We retain information for as long as reasonably necessary for the purpose it was collected for, to maintain business records, to comply with legal obligations, and to resolve disputes. Retention periods vary depending on the type of information and the reason it was collected — for example, an applicant’s resume is kept only as long as it’s relevant to hiring, and can be deleted on request at any time (see below).
Requests & questions
To ask a question about this policy, or to request that information submitted through this site be accessed, corrected, or deleted, reach out using the contact information below.
Balanced On Time Books
This policy may be updated from time to time; the “Effective” date above reflects the most recent revision.